Privacy policy

Introduction

Welcome to FlorWeave. We are committed to protecting your privacy and handling your personal data with care and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.florweave.com and purchase our products (Tops, Skirts, Sets, Pants). Please read this policy carefully.

Information We Collect

We collect information that you provide directly to us and information automatically collected during your visit.

Information You Provide:

  • Contact and Identity Data: Such as your name, shipping address, and email address when you place an order or contact us.
  • Transaction and Payment Data: Details of purchases you make, including payment information. Please note that all payment transactions are processed by our secure third-party payment processors. We do not store your full credit card details on our servers.
  • Communication Data: Any correspondence when you contact our customer support.

Information Collected Automatically:

  • Technical Data: Including your IP address, browser type, operating system, referring URLs, and device information.
  • Usage Data: Information about how you interact with our website, such as pages viewed, time spent on pages, and products browsed, collected via cookies and similar tracking technologies.

How We Use Your Information

We use the collected information for legitimate business purposes, including:

  • To process and fulfill your orders, including shipping and customer service.
  • To communicate with you about your order, respond to inquiries, and provide support via [email protected].
  • To improve, personalize, and optimize our website, products, and customer experience.
  • To prevent fraud, enhance security, and comply with legal obligations.
  • To send you promotional communications about new products or offers, where you have consented to receive such marketing. You can opt-out at any time.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with trusted third parties only as necessary:

  • Service Providers: Such as payment processors, shipping carriers, and IT service providers, who assist in our operations under strict contractual data protection terms.
  • Legal Requirements: If required to do so by law or in response to valid legal requests.
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure all such transfers comply with applicable data protection laws, using standard contractual clauses or other approved mechanisms where required.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure network architectures. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. The specific retention period depends on the nature of the data and the purpose for its collection.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • The right to access, correct, or delete your personal data.
  • The right to restrict or object to our processing of your data.
  • The right to data portability.
  • The right to withdraw consent for marketing communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality and analyze usage. You can control cookie settings through your browser preferences. Disabling cookies may affect your experience on our website.

Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have such data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with an updated effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected].